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Privacy Policy

1. Introduction

Artful Stationery Co. ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website (the "Service"). This policy applies to all users who use our service.

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Prior to accessing or using our Service, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. 

2. What Information do We Collect?

We collect personal information you voluntarily provide to us when you use our website, including but not limited to your name, email address, shipping address, billing address, and payment information. We may also collect non-personal information automatically when you access or use our website, such as your IP address, browser type, and operating system. We may also collect additional information if you contact us for customer support.

We may use third-party analytical software tools to measure and collect session information, including page response times, clicks, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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Our website hosting provider "Wix.com" may collect other user information as outlined in their Privacy Policy [See Section 2.2].

3. How Do We Collect "Your Information"?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Other analytical data may be collected through the use of third-party tools like "Google Analytics" and browser cookies. We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. If you would like to enable only functional cookies please choose that option using your browser's services.

4. Why Do We Collect "Your Information"?

We use the information we collect to:

  • Process and fulfill your orders;

  • Communicate with you regarding your orders and account;

  • Provide customer support;

  • Personalize your experience;

  • Help us to update, expand and analyze our records to identify new customers;

  • Facilitate certain contests, events, and promotions, and to give prizes and benefits;

  • Analyze our performance and marketing activities;

  • To comply with any applicable laws and regulations;

  • Improve our website and services, and;

  • Send marketing communications, if you have opted in to receive them.

5. How Do We Store "Your Information"?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

6. Disclosure of Information

We may disclose your personal information to third-party service providers like "Wix.com" and shipping providers like "India Post" who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

7. Data Security

We value the privacy of our users and will follow all advised cybersecurity protocols in order to protect your data. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Moreover, we do not sell your information to any third-party entity who may have criminal intent.

8. Consent

By using our website, you consent to our Privacy Policy.

9. Changes or Modifications to our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

10. Contact

If you have any questions regarding this Privacy Policy or if you don’t want us to process your data anymore,  please contact us at support@artfulstationeryco.com.

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